Privacy Policy

01 Information We Collect

When you interact with our website or services, we may collect the following categories of personal information:

• Contact Information — Your name, email address, phone number, and city/location when you fill out our consultation form.
• Project Details — Information about your interior design project, including budget range, timeline, and style preferences you voluntarily share.
• Usage Data — Pages visited, time spent on site, browser type, IP address, and device type collected automatically through cookies and analytics tools.
• Communication Records — Messages and correspondence sent through WhatsApp, email, or our contact form.

02 How We Use Your Information

The information we collect is used exclusively to deliver, improve, and communicate our services to you:

• To process and respond to your consultation booking requests
• To send project-related communications and design updates
• To personalize your experience and tailor design recommendations
• To send newsletters, design inspiration, and promotional offers (with your consent)
• To analyze website traffic and improve our online presence
• To comply with legal obligations and enforce our studio policies

03 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies — Required for the website to function properly.
• Analytics Cookies — Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies — Used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

04 Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service Providers — Trusted vendors who assist in website hosting, analytics, and communication tools, all bound by confidentiality agreements.
• Legal Requirements — When required by law, court order, or governmental authority.
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

05 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include:

• SSL encryption for all data transmitted via our website
• Restricted access to personal data on a need-to-know basis
• Regular security audits and software updates
• Secure storage of all client records and project documentation

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

06 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete information.
• Right to Erasure — Request deletion of your personal data, subject to legal obligations.
• Right to Opt-Out — Unsubscribe from marketing communications at any time.
• Right to Data Portability — Request transfer of your data in a structured format.

To exercise any of these rights, please contact us at hello@maisoninteriors.com.

07 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Client project records may be retained for up to 5 years for quality assurance and warranty purposes.

08 Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner services. MAISON Interior Studio is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

09 Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly.